Privacy policy

At Only Cart, we respect your privacy and are committed to protecting the personal information you share with us. We understand that trust is the foundation of every online shopping experience, and we take our responsibility to safeguard your information seriously. This Privacy Policy explains how we collect, use, store, share, and protect your personal information whenever you visit our website, create an account, place an order, or otherwise interact with our services.

By accessing or using the Only Cart website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, we recommend that you discontinue using our website and services.

Information We Collect

To provide our services efficiently, we may collect different types of information depending on how you interact with our website.

When you place an order, create an account, subscribe to our newsletter, contact customer support, or participate in promotions, we may collect information such as your name, email address, phone number, billing address, shipping address, payment information, and any additional details you voluntarily provide.

We also collect certain technical information automatically when you visit our website. This may include your IP address, browser type, device information, operating system, language preferences, pages visited, browsing activity, referral URLs, session duration, and other diagnostic information that helps us understand how our website is used.

Some information is collected through cookies, analytics tools, and similar technologies that improve website performance, enhance security, and personalize your shopping experience.

How We Use Your Information

The information we collect allows us to operate our business efficiently and provide a better experience for our customers.

Your information may be used to process and fulfill your orders, verify payments, communicate order updates, arrange deliveries, respond to customer inquiries, provide technical support, improve our products and services, personalize your shopping experience, detect fraudulent activity, comply with legal obligations, and maintain the security of our website.

From time to time, we may also use your contact information to send promotional offers, newsletters, product announcements, or marketing communications that may be relevant to your interests. You may unsubscribe from these communications at any time by following the instructions included in the email or by contacting us directly.

Payment Information

Only Cart takes payment security seriously.

Payments made through our website are processed using trusted third-party payment providers that employ industry-standard encryption and security measures. We do not store your complete debit card, credit card, or banking credentials on our servers.

Depending on your selected payment method, payment information may be processed directly by our payment partners in accordance with their own privacy policies and security standards.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance your browsing experience.

Cookies help us recognize returning visitors, maintain shopping cart information, remember login sessions, measure website performance, and understand customer behavior.

Most web browsers allow you to disable or manage cookies through browser settings. Please note that disabling cookies may affect certain features or functionality of our website.

How We Share Information

We value your privacy and do not sell your personal information to third parties.

However, in order to operate our business, we may share certain information with carefully selected service providers and business partners who assist us in providing our services.

These may include payment processors, shipping companies, logistics providers, technology providers, website hosting services, analytics providers, marketing platforms, customer support providers, fraud prevention services, and legal or regulatory authorities where required by law.

These third parties are permitted to use your information only for the specific services they provide on our behalf and are expected to maintain appropriate confidentiality and security measures.

Order Fulfillment

To process and deliver your purchases, certain order information may be shared with our fulfillment partners, suppliers, warehouses, and shipping carriers.

The information shared is limited to what is reasonably necessary to prepare, package, dispatch, and deliver your order successfully.

Data Security

Protecting customer information is one of our highest priorities.

We implement appropriate administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Although we strive to use commercially reasonable security measures, no website, server, or method of electronic transmission can be guaranteed to be completely secure. Customers are encouraged to protect their account credentials and notify us immediately if they believe their account has been compromised.

Account Security

If you create an account with Only Cart, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us immediately if you become aware of any unauthorized access to your account or any other security concern relating to your account.

Only Cart is not responsible for losses resulting from unauthorized access caused by your failure to protect your login credentials.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill legal obligations, resolve disputes, enforce our agreements, maintain business records, and comply with applicable laws.

When information is no longer required, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it in accordance with our internal data retention practices.

Your Rights

Depending on the laws applicable in your jurisdiction, you may have certain rights regarding your personal information.

These rights may include requesting access to your personal information, correcting inaccurate information, requesting deletion of eligible information, restricting certain processing activities, objecting to specific uses of your information, withdrawing consent where applicable, and requesting a copy of your personal information in a portable format.

Requests may be subject to identity verification and applicable legal limitations.

Third-Party Links

Our website may occasionally contain links to third-party websites, applications, or services for your convenience.

Only Cart is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they choose to visit.

Children's Privacy

Only Cart does not knowingly collect personal information from individuals under the age required by applicable law without appropriate parental or legal guardian consent.

If we become aware that personal information has been collected from a child without the necessary authorization, we will take reasonable steps to remove that information from our records.

International Data Transfers

Depending on the location of our service providers, fulfillment partners, or technology infrastructure, your information may be transferred to and processed in countries other than your country of residence.

Whenever such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information.

Legal Disclosure

We may disclose personal information where disclosure is required by applicable law, court order, government request, regulatory authority, or where we reasonably believe such disclosure is necessary to protect our legal rights, prevent fraud, investigate suspected unlawful activity, enforce our agreements, or protect the safety of our customers, employees, or the public.

Changes to This Privacy Policy

As our business continues to grow and technology evolves, we may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational requirements.

The most recent version will always be available on the Only Cart website. Continued use of our website after any revisions have been published constitutes acceptance of the updated Privacy Policy.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, you may contact our customer support team.

Email: contact@onlycart.in

We are committed to addressing privacy-related inquiries promptly and will make reasonable efforts to respond within an appropriate timeframe.

Thank you for choosing Only Cart. Your privacy is important to us, and we remain committed to handling your personal information responsibly, transparently, and in accordance with applicable data protection laws.